Terms & Conditions

Last updated: 14 October 2026

Welcome to Yasmeen & Sons. These Terms & Conditions govern your access to and use of our website, , and your purchase of products through our online store.

By visiting our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. About Our Business

Yasmeen & Sons is a sanitary products and fittings business based in the Rawalpindi and Islamabad market, Pakistan. We have been serving customers since 2015 and provide wholesale and online retail sales.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on our website are accurate.

  • Product images are for illustrative purposes and may differ slightly from the actual product.

  • Product specifications, colors, sizes, designs, and packaging may vary by manufacturer or batch.

  • Product availability may change without prior notice.

  • Customers should review product details carefully before placing an order.

If you require clarification about a product, please contact us before purchasing.

3. Prices and Payments

All prices are displayed in Pakistani Rupees (PKR), unless stated otherwise.

  • Prices may change without prior notice.

  • Applicable taxes, delivery charges, or other fees will be communicated or displayed where applicable.

  • Special prices or wholesale rates may be subject to quantity requirements and separate confirmation.

  • An order is subject to verification and acceptance by Yasmeen & Sons.

4. Orders and Confirmation

When you place an order, please provide accurate contact details, delivery information, and product selections.

We reserve the right to contact you to verify an order or clarify details. An order may be cancelled or declined if a product is unavailable, pricing information contains an error, or the order cannot reasonably be fulfilled.

If payment has already been received for an order that we cannot fulfil, we will coordinate an appropriate refund.

5. Delivery

Delivery arrangements, estimated timelines, charges, and service availability may vary depending on the destination, product, courier, and order size.

Please refer to our Delivery Information page for further details. Delivery estimates are not guaranteed unless expressly confirmed by us.

6. Returns, Exchanges and Damaged Products

Returns and exchanges are subject to our applicable return policy.

Customers should inspect their products upon receipt and notify us promptly of any damage, missing items, incorrect products, or other order issues.

Please consult our Returns page or contact our customer service team for instructions. Nothing in these terms is intended to exclude any consumer rights that cannot legally be excluded under applicable law.

7. Customer Responsibilities

Customers agree to:

  • Provide correct and complete order information.

  • Use the website for lawful purposes.

  • Avoid fraudulent purchases or misuse of payment facilities.

  • Check product specifications and compatibility before purchase.

  • Contact us promptly if an order requires clarification or correction.

8. Intellectual Property

Website content, including text, photographs, logos, graphics, and design elements, may be owned by Yasmeen & Sons or used with permission. You may not reproduce or commercially use this content without appropriate authorization.

9. Limitation of Liability

To the extent permitted by applicable law, Yasmeen & Sons will not be responsible for indirect losses arising from website interruptions, courier delays, or circumstances beyond our reasonable control.

This clause does not remove any legal responsibility that cannot lawfully be excluded, including applicable consumer protections.

10. Privacy

We collect and use personal information in accordance with our Privacy Policy. Please read that policy to understand how your information is handled.

11. Changes to These Terms

Yasmeen & Sons may update these Terms & Conditions when business practices, products, or legal requirements change. Updated terms will be published on this page with a revised date where appropriate.

12. Applicable Law

These Terms & Conditions are intended to be governed by the applicable laws of Pakistan. Any dispute will be handled by the competent authorities or courts having jurisdiction under applicable law.

13. Contact Us

For questions about these Terms & Conditions, orders, or products, please contact Yasmeen & Sons through the contact details provided on our website.

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