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Delivery Information

At Yasmeen & Sons, we aim to make purchasing sanitary products online convenient and straightforward. We serve customers through our wholesale business experience in Rawalpindi and Islamabad and are expanding our services to online customers across Pakistan.

Please read the following delivery information before placing your order.

1. Order Processing

Orders are processed after the required order details have been received and verified.

Processing times may vary depending on product availability, order quantity, payment verification, and other circumstances. Bulk and wholesale orders may require additional processing time.

2. Delivery Areas

We aim to serve customers in Rawalpindi and Islamabad and other locations in Pakistan where delivery arrangements are available.

Delivery availability may depend on the destination, courier coverage, product size, weight, and order requirements. Please contact us if you would like to confirm delivery to your area.

3. Delivery Charges

Delivery charges may vary depending on:

  • Your delivery location.

  • The weight, size, and quantity of the products.

  • The courier or delivery method used.

  • Whether the order is a retail or wholesale purchase.

Any applicable delivery charges will be communicated or displayed during the ordering process, where available, or confirmed before dispatch.

4. Estimated Delivery Time

Delivery times depend on the destination, product availability, order processing, and courier services.

We will make reasonable efforts to dispatch orders promptly. However, delays may occur because of weather conditions, public holidays, courier disruptions, or other circumstances beyond our control.

For an estimated delivery date, please contact us with your order details and delivery location.

5. Order Tracking and Updates

Where tracking is available, tracking details may be provided after dispatch. Customers may also contact us for updates regarding order processing or delivery status.

Please keep your phone number available so that we or the delivery company can contact you if necessary.

6. Receiving Your Order

When receiving your delivery, please:

  • Check that the delivered products match your order.

  • Inspect the packaging and products for visible damage.

  • Report missing, incorrect, or damaged items as soon as possible.

  • Keep your order confirmation and any relevant photographs to help us investigate the issue.

For sanitary fittings and fragile products, please take particular care when inspecting the items upon delivery.

7. Incorrect Addresses and Failed Deliveries

Customers are responsible for providing accurate delivery details and an accessible contact number.

If a delivery fails because of an incorrect address, unavailable recipient, or other delivery issue, additional charges or rescheduling may apply. We will coordinate with the customer and courier to determine the available options.

8. Wholesale and Bulk Deliveries

For wholesale orders, large quantities, or products requiring special transportation, delivery costs and estimated timelines may differ from standard retail orders.

Please contact us before placing a bulk order so that we can confirm product availability, transportation arrangements, and applicable charges.

9. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delivery dates may change because of unforeseen circumstances. We will make reasonable efforts to assist customers and provide updates where information is available.

10. Contact Us

For delivery enquiries, order updates, or questions about shipping charges, please contact Yasmeen & Sons through our website:

We appreciate your trust in Yasmeen & Sons and thank you for shopping with us.